FAQ

Q: What is a computer driver?

A: Put simply a computer driver is a program that allows Windows to communicate with your PC's hardware.

Q: Why do I need to update my computer's drivers?

A: Without drivers none of your PC's hardware such as modem, video card, audio card, printer, network card, etc. would function. If you do not have the latest driver version your hardware may not work properly or may perform poorly.

Q: What is Driver Detective?

A: Driver Detective is state of the art software that has the largest database of drivers in the industry. This incredible program scans your hardware and matches up your hardware's driver version with the manufactures latest version. If you don't have the latest version Driver Detective will tell you and will give you the ability to download it.

Q: But I have a Dell, Gateway, IBM, Sony, HP, (fill in the blank) why I can't just go to the company site and download the latest drivers?

A: No matter which name your PC has on it that company did not make all of the parts that went into your computer. In fact most likely they didn't make any of the parts.

Q: How will I know if my drivers are the latest version?

A: If you don't have Driver Detective you are going to have to first find out who manufactured every part of your computer and search for them one by one and compare your version to the latest version. This could take hours!

Q: How many hardware parts need up to date drivers?

A: At least 16. Here is a list:

1) Audio Card Drivers
2) Backup Unit Drivers
3) Chipset Drivers
4) Digital Camera Drivers
5) Firewire Drivers
6) Input Device Drivers
7) Modem Drivers
8) Motherboard Drivers
9) Networking Drivers
10) Optical Unit Drivers
11) Printer Drivers
12) Scanner Drivers
13) Storage Drivers
14) USB Drivers
15) Video Drivers
16) Video Monitor Drivers

Q: So can Driver Detective save me time?

A: Yes. Driver Detective will scan your computer in just a few minutes and instantly tell you the latest version for all of your different PC's hardware parts and allow you to download them.

Q: Can Driver Detective save me money?

A: Yes. You've made an investment into your computer and many times as soon as you buy it your computer drivers are out of date. This means you are not getting the most out of your PC and after only a few years you buy another one because your PC's performance has deteriorated. However if you only had updated your computer's drivers you may have added an extra year or more to the life of your computer saving you thousands of dollars.

Q: I just upgraded to Windows Vista why is my printer, scanner, or digital camera is not working?

A: Your computer drivers, the software that allows your hardware to communicate with Windows, has not been upgraded to communicate with Windows Vista. Download Driver Detective to find out instantly what drivers you need and download them to get your hardware working again now.

Q: How do I uninstall Driver Detective?

A: You can uninstall Driver Detective from your computer in 3 easy steps.